Deficiency Account Executive

The role

The Deficiency Account Executive identifies, quotes, and secures corrective work from fire alarm inspection reports or technician discovered deficiencies. This person helps customers maintain compliance with fire alarm and life safety code requirements.

What you will do

• Review fire alarm and other low-voltage deficiencies identified for repair and code compliance opportunities.
• Develop and present proposals for corrective work, repairs, replacements, upgrades, and code-required modifications to fire alarm systems.
• Follow up on quoted deficiencies and proactively manage opportunities through the sales cycle.
• Track open deficiencies through to resolution, including notification to applicable authorities having jurisdiction (AHJ).
• Build and maintain strong relationships with building owners, property managers, facility managers, and contractors.
• Coordinate with inspectors, technicians, project managers, and operations personnel.
• Conduct customer meetings and occasional site visits.
• Maintain accurate records of customer interactions, opportunities, forecasts, and activity within the CRM system.
• Meet or exceed established sales goals, revenue targets, and performance metrics.
• Stay current on industry trends, fire alarm technologies, and applicable NFPA and local code requirements.

Required qualifications

• Minimum of 5 years of technical fire alarm knowledge
• Strong customer service, relationship-building, and consultative selling skills.
• Excellent communication, presentation, and negotiation abilities.
• Ability to manage multiple opportunities and priorities in a fast-paced and high volume environment.
• Commitment to diligently provide timely solutions to customers and meet same day or next day deadlines.
• Proficiency with Microsoft Office applications and CRM platforms.
• Strong organizational skills and attention to follow-through.
• Valid driver's license
• Acceptable motor vehicle record
• Ability to meet company driving eligibility requirements
• Ability to perform physical activities including reaching, bending, kneeling, climbing, and lifting up to 75 lbs.

Nice to have

• Experience selling deficiency repairs, inspections, service agreements, maintenance programs, compliance-driven services, or related technical solutions
• Strong familiarity with fire alarm systems, NFPA 72 requirements, and life safety codes
• Familiarity with Firelite, Silent Knight, Notifier, FCI, Siemens, Simplex, etc.
• Previous field experience as a fire alarm technician, inspector, or installer
• Experience reviewing inspection reports and converting identified deficiencies into quoted repair opportunities

Benefits

• Paid vacation and sick time
• Company Paid Holidays
• Additional paid time off for life events (e.g., jury duty, bereavement)
• Competitive compensation
• 401(k) retirement plan with competitive company match
• Medical, Dental, and Vision insurance
• Short-term/Long-term disability insurance
• Life Insurance
• Career Advancement Opportunities

Before you apply

• Employment is contingent upon successful completion of job-related pre-employment screenings, which may include a background check and/or drug testing

About the company

Fortis Fire & Safety provides industry-leading fire protection and security services across the United States. LifeSafety Management is a Fortis Fire & Safety Company.