Foratravel
Director of Agency Management
New York City. Posted 4 months ago
The role
The Director of Agency Management will build and operate Fora's agency business. This role involves owning agency onboarding, implementation, and platform adoption, eventually growing into agency portfolio leadership with P&L accountability.
What you will do
- Own onboarding and implementation for new agencies and graduating advisor teams
- Build SOPs and onboarding playbooks for product and tool adoption
- Serve as the ongoing account and accountability owner for agencies
- Define agency model positioning and go-to-market strategy
- Identify gaps in training, onboarding, tools, and supplier partnerships
- Act as an external-facing leader to senior agency principals
- Grow into leading Fora's branded agencies and overseeing General Managers
- Own the agency portfolio P&L
- Recruit, coach, and develop General Managers
- Track and report on agency performance
Required qualifications
- Demonstrated P&L ownership
- Deep experience in the travel-agency or host-agency world
- Strong management and leadership skills
- Entrepreneurial mindset
- AI-forward and growth-minded
- Ability to work in the U.S.
Nice to have
- MBA or other advanced degree
- Familiarity with the host agency model and how agencies-within-agencies operate
- Experience in a high-growth startup or technology-enabled business
- An existing network across the travel-agency and supplier community
Benefits
- Unlimited vacation
- Health Insurance (including an option completely covered by Fora HQ)
- Dental & Vision Insurance
- Wellhub Memberships
- 401k plan with company match
- Commuter Benefits
- Supplemental Life Insurance
- Stock Options
Before you apply
- Authorization to work in the United States is required for full-time roles based in our New York City office
- Fora is unable to sponsor or assist with U.S. work authorization
About the company
Fora is a modern travel agency empowering entrepreneurs to build travel advisory businesses using AI and global supplier relationships. Founded in 2021, it has a team of 250+ full-time employees.