Head of UK Operations

The role

The Head of UK Operations will accelerate Fora's growth across the UK by building operational infrastructure and supplier pipelines. This leader will drive advisor growth and ensure scalable operations on the ground.

What you will do

• Execute Fora’s UK strategy aligned with international priorities and KPIs
• Own end-to-end KPI tracking, reporting, forecasting, and performance analysis
• Build and improve processes, tools, and infrastructure to support advisors
• Oversee localisation of tools including HubSpot, Intercom, Retool, and WhatsApp
• Refine processes for advisor onboarding, support, training, payments, and compliance
• Coordinate UK marketing initiatives across PR, brand, partnerships, and events
• Oversee the advisor conversion funnel in partnership with Sales
• Own the end-to-end UK advisor experience and community engagement
• Manage relationships with local travel partners and tourism boards
• Project-manage UK deliverables across global HQ functions

Required qualifications

• Excellent written and spoken English
• Strong communication and presentation skills, including public speaking ability
• Based in New York City with flexibility to travel across the UK
• 5–7 years of total professional experience
• 2+ years in demanding professional services (top-tier management consulting, investment banking, or private equity)
• 3+ years in highly operational or startup environments
• Excellent organisational and project management skills
• Advanced proficiency in Excel/Google Sheets to build financial and operational models
• Bachelor’s degree in Business, Engineering, Economics, or related field
• Ability to travel regularly

Nice to have

• Experience launching or scaling a new market, product line, or geography
• Familiarity with UK regulatory environments (consumer-facing platforms, financial services, travel)
• Interest in or prior experience in the travel industry

Benefits

• Unlimited vacation
• Health Insurance (including an option completely covered by Fora HQ)
• Dental & Vision Insurance
• Wellhub Memberships
• 401k plan with company match
• Commuter Benefits
• Supplemental Life Insurance
• Stock Options

Before you apply

• Authorization to work in the United States is required
• Fora is unable to sponsor or assist with U.S. work authorization

About the company

Fora is a modern travel agency empowering entrepreneurs to build travel advisory businesses using AI and global supplier relationships. Founded in 2021, it is a mission-driven company with a team of 250+ employees.