Sr. Incentive Analytics Manager

The role

This person will work with new and existing customers to implement platform features and optimize client processes. They will lead onboarding, manage a portfolio of customers, and hire and coach a team of analysts and managers.

What you will do

• Work with new and existing customers to implement platform features and manage client processes
• Learn platform architecture to independently complete updates, enhancements, and change requests
• Lead onboarding activities including requirements gathering, data analysis, and quality control
• Assist ongoing operations for existing customers and implement new features
• Scope, build and test automated workflows, processes and reporting capabilities
• Support design projects including analysis, financial modelling, project planning, and customer workshops
• Interact with key customer stakeholders to coordinate project execution
• Hire, guide and coach a team of Analysts, Associates, and Managers
• Act as the main point of contact for senior customer stakeholders
• Act as a key point of contact to articulate customer feedback and support new product features

Required qualifications

• Education or Background in Engineering, Commerce, Mathematics and/or Statistics
• +6 years of working experience
• Strength in Excel to perform data profiling, segmentation, and aggregation
• Understanding of data architecture and process flows
• Analytical problem-solving ability, organizational, and project management skills
• Ability to take ownership and run with tasks in a fast-paced and evolving environment
• Understanding of common analytical and presentation tools (i.e., Excel, PowerPoint)

Nice to have

• Experience in working with large datasets (SQL) and a strong understanding of logical structures of databases and workflows
• Experience with SQL and/or Python
• Experience with sales incentive compensation

Benefits

• Base salary
• Employee stock ownership plan
• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Paid parental leave program
• $750 yearly training stipend

About the company

Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. They handle billions in annual managed commissions for market leaders.