Build Your Robotics Career - Explore the Country as a Robotics Field Service Engineer or Technician

The role

You will perform preventive and corrective maintenance on industrial robotic systems and automated manufacturing cells. You will troubleshoot mechanical, electrical, pneumatic, PLC, and robotic control system issues in manufacturing environments.

What you will do

• Perform preventive and corrective maintenance on industrial robotic systems and automated manufacturing cells
• Troubleshoot mechanical, electrical, pneumatic, PLC, and robotic control system issues
• Respond to customer service calls and restore equipment to operation
• Work hands-on with industrial robots, sensors, motors, drives, and conveyors
• Diagnose robotic faults and support programming and configuration
• Monitor fleet performance and address reliability concerns
• Investigate recurring failures and participate in root cause analysis
• Collaborate with Engineering and senior field personnel
• Document service activity and repairs using maintenance management systems
• Provide technical guidance to customer operators and maintenance personnel

Required qualifications

• 2+ years of hands-on experience in industrial maintenance, field service, robotics, or automated manufacturing
• Strong mechanical and electrical aptitude
• Experience troubleshooting electrical, mechanical, pneumatic, PLC, or robotic control systems
• Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation
• Experience performing preventive maintenance, corrective repairs, and structured troubleshooting
• Familiarity with industrial automation components such as sensors, motors, drives, safety circuits, and control systems
• Strong written and verbal communication skills
• Commitment to safety and disciplined execution
• Willingness to relocate anywhere within the United States
• Comfort with regional travel up to 80% and overnight travel up to 50%

Nice to have

• Hands-on experience with industrial robots from FANUC, KUKA, Yaskawa, ABB, or Universal Robots
• PLC programming or advanced troubleshooting experience, particularly with Allen-Bradley or Siemens
• Experience with industrial networks, HMIs, VFDs, robotic safety systems, or industrial communication protocols
• Familiarity with palletizing, case packing, pick-and-place, machine tending, or conveyor systems
• Experience in food, beverage, packaging, CPG, or other high-speed manufacturing environments
• Experience using CMMS platforms
• Prior customer-facing field service experience
• Spanish language proficiency
• Openness to relocate to future relocations

Benefits

• Equity in Formic via stock option program
• Competitive & Uncapped Commission Structure
• Medical, dental, and vision insurance with 99% of employee premiums covered
• FSA and DCFSA
• Life insurance, short-term disability, and long-term disability
• Employee Assistance Program (EAP)
• Up to 12 weeks of paid parental leave
• Company-sponsored 401(k)
• Home Office Stipend
• Monthly Cell Phone Reimbursement
• 15 days of paid time off plus company holidays

Before you apply

• Join a nationwide Field Service talent pipeline to be considered for opportunities as they open

About the company

Formic delivers automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support. The company is backed by investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America.