Fulfillment Coordinator - May 2027 Graduates

The role

The Fulfillment Coordinator monitors regional order flows and ensures customer orders sync between Shopify, NetSuite, and 3PL systems. This role coordinates carrier pickups, resolves order exceptions, and manages inventory reconciliation.

What you will do

• Lead daily monitoring of regional order flows between Shopify, NetSuite, and 3PL systems.
• Oversee resolution of order exceptions like address errors, stockouts, or SKU mismatches.
• Direct coordination of daily carrier pickups with FedEx, UPS, and DHL.
• Implement inventory reconciliation through weekly cycle counts and discrepancy investigations.
• Collaborate with Customer Success teams on order updates and delivery disruptions.
• Drive shipping accuracy by auditing outbound packaging and documentation.
• Analyze daily fulfillment reports to identify aging orders and escalate bottlenecks.
• Support regional returns and reverse logistics execution.
• Act as primary contact for resolving sync errors within 24 hours.

Required qualifications

• Bachelor’s degree in Supply Chain or a related field; equivalent operational experience will also be considered.
• Solid understanding of order-to-cash cycles and basic warehouse operations.
• Exceptional organizational skills and the ability to multitask in a fast-paced environment.
• Strong communication skills.
• A proactive, "figure-it-out" attitude.

Nice to have

• Basic proficiency in Excel for data entry and simple report generation.
• Experience using Shopify, NetSuite, or common Warehouse Management Systems (WMS).
• Familiarity with regional carrier networks and basic domestic shipping regulations.
• Experience in a fulfillment, warehouse, or logistics coordination role, ideally within a high-growth e-commerce environment.

Benefits

• Equity

About the company

Formlabs builds tools that allow anyone to bring ideas to life using 3D printing technology. Their technology powers innovation at more than 50,000 industry leaders worldwide.