Senior Account Manager

The role

The Senior Account Manager serves as a client-facing professional overseeing the strategy, service, retention, and growth of executive life and disability accounts. This role partners with Producers and internal teams to deliver client experiences and provides leadership to the service team.

What you will do

• Serve as the primary relationship manager for a portfolio of complex employee benefits clients.
• Develop and execute enrollment, service, and renewal strategies.
• Lead all phases of the client lifecycle from onboarding through ongoing account management.
• Ensure timely, accurate delivery of client communications, reports, and service deliverables.
• Partner with Producers on client presentations, proposals, and growth initiatives.
• Mentor and support service team members.
• Maintain compliance and oversee client records.
• Leverage enrollment and benefits administration systems.
• Stay current on industry trends, products, and market developments.

Required qualifications

• 7+ years of employee benefits account management experience within a brokerage, consulting, or carrier environment.
• Experience managing complex, high-touch client relationships.
• Strong consultative, relationship-building, and problem-solving skills.
• Exceptional communication and presentation abilities.
• Proven leadership and team collaboration experience.
• Highly organized with the ability to manage multiple priorities.
• Advanced proficiency in Microsoft Office and benefits administration platforms.

Nice to have

• Multi-life disability income experience preferred

Benefits

• Medical, vision, and dental
• 401(k) with company match
• Company paid life insurance
• STD
• LTD
• PTO starting at 18 days per year
• 10 paid holidays
• 2 floating holidays

About the company

Foundation Risk Partners is one of the fastest growing insurance brokerage and consulting firms in the US.