Property Manager (Property Management Analyst)

The role

You will manage resident relationships and standard workflows including tenant inquiries, rent demands, housing programs, and security deposits. You will also coordinate maintenance, HOA notices, and utility accounts.

What you will do

• Field general tenant inquiries and routine communication
• Resolve standard lease, payment, property, and account questions
• Monitor balances and conduct standard outreach for the delinquency cycle
• Prepare, send, and document rent demands
• Handle paperwork, inspections, rent changes, and housing authority communication for Section 8 and other housing programs
• Gather move-out documentation and charges and prepare security deposit dispositions
• Partner with the Maintenance team on resident repair requests
• Handle lease side of repairs including chargebacks and access-related violations
• Track HOA notices and violations
• Administer utility accounts and run monthly audits

Required qualifications

• At least 1 year of experience in real estate, property management, or customer service
• Meticulous and process-driven
• Exceptional communicator
• Organized problem-solver
• Accountable and compliant
• Community-minded

Nice to have

• Appfolio experience

Benefits

• medical/dental/vision insurance
• 401k
• unlimited PTO

About the company

Flock provides a tech-enabled 721 Exchange for residential landlords to provide passive equity ownership. The company is backed by investors including Andreessen Horowitz and Primary Ventures.