Associate, Abstraction Training - Instructional Designer

The role

You will design and build educational products to train a remote clinical data abstraction workforce and provide learning support to internal teams. You will work with the Data Capabilities team to develop training content, identify learning gaps, and improve team operations.

What you will do

• Design and build training content in collaboration with Clinical Quality, Clinical Data, and Clinical Abstraction teams
• Identify key gaps in abstraction training and develop targeted interventions
• Support internal Data Capabilities teams by delivering learning solutions
• Develop and share best practices for knowledge management, training, and process documentation
• Explore and leverage emerging tools and technologies including AI-assisted tools
• Identify and execute on opportunities to improve Abstraction Training team workflows

Required qualifications

• 2+ years experience in developing training content with a portfolio or body of work for review
• Bachelor's degree
• Experience designing and implementing training programs for adult learners
• Experience working with diverse Subject Matter Experts to identify learning needs and develop solutions
• Knowledge of creative training techniques, accelerated learning, just-in-time and workflow-based training methods, Learning & Development best practices, and evaluation standards
• Experience designing and delivering asynchronous learning solutions for remote workforces
• Experience with multimedia, video editing, and e-learning authoring software (Articulate, Captivate)
• Familiarity with Learning Management Systems (such as Docebo) and SCORM asset management
• Exceptional attention to detail
• Excellent project management, organizational, and communication skills

Nice to have

• Degree or certification related to instructional design, especially with a focus on digital and adult learning
• Nursing degree, healthcare experience, or comfort with oncology terminology
• Experience with WalkMe or similar performance support/digital adoption platforms
• Comfort with emerging learning technologies and AI-assisted tools
• Experience in a mission-driven organization with evolving priorities and a culture of continuous learning and improvement

Benefits

• Work/life autonomy via flexible work hours and flexible paid time off
• Comprehensive compensation package
• 401(k) contribution
• Financial health resources including 1:1 financial advice
• Mental well-being tools and services
• Parental benefits and policies including family-building care and generous leave
• Path to parenthood programs supporting fertility, adoption and surrogacy
• Travel support for safe healthcare services

About the company

Flatiron Health aims to improve and extend lives by learning from the experience of every person with cancer. The company works to create a modern, connected oncology ecosystem.