Head of Product

The role

The Head of Product will lead the next stage of Iris Chat, an AI thought partner for psychological fitness. You will own product strategy and execution, manage engineering and AI research teams, and drive improvements in user activation and retention.

What you will do

• Define Iris Chat product vision, target users, use cases, and roadmap.
• Own the customer journey from onboarding through subscription.
• Drive improvements in activation, cohort retention, conversion, and subscription value.
• Lead product discovery through user interviews, data, and feedback.
• Build and lead a team across product, design, engineering, and AI research.
• Translate user needs into research questions and shipped capabilities.
• Establish an approach to AI evaluation, experimentation, and release decisions.
• Integrate privacy, user control, safety, and reliability into the product.
• Build a fast operating cadence with clear owners and priorities.
• Communicate strategy and progress to leadership and the board.

Required qualifications

• Record of building and scaling consumer products with measurable improvements in retention and business performance.
• Strong product judgment and taste.
• Experience leading teams and developing leaders.
• Technical fluency to manage engineering and AI research.
• Practical experience shipping AI products.
• Understanding of probabilistic behavior, evaluation, memory, personalization, and model limitations.
• Analytical depth across funnels, cohort retention, experimentation, pricing, and unit economics.
• Executive ownership and willingness to perform detailed execution tasks.
• Excellent written communication, presentation, and collaboration skills.
• Ability to work in an ambiguous, fast-moving environment.
• Strong interest in psychology, behavior change, and helping people act with greater agency.

Nice to have

• Experience with consumer subscriptions, messaging, or products built around repeat use.
• Prior responsibility for engineering or research organizations.
• Experience in an early-stage company.
• Experience in wellbeing, coaching, or other high-trust consumer products.

Benefits

• Healthcare coverage
• Annual incentive program
• Retirement benefits
• Broad range of other benefits

About the company

Iris Labs, Inc. is an early-stage company using artificial intelligence to transform how people navigate life's challenges and wellbeing. It is backed by Flagship Pioneering, an innovation enterprise that has created over 100 companies since 2000.