Loan Car Assistant

The role

The Loan Car Assistant maintains an accurate database of loaner vehicles by checking them in and out to customers. This role assists customers who require alternate transportation while their vehicle is in service.

What you will do

• Assist customers who require alternate transportation while their vehicle is in service
• Verify customers provide proper documentation and complete appropriate paperwork before departing dealership in loan car
• Ensure loaner vehicle is in appropriate condition to be loaned to customers
• Maintain inventory status of loaner fleet and report any damages to Management
• Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns

Required qualifications

• High School Diploma or equivalent
• Fantastic communication skills with customers
• Valid in-state driver’s license
• Clean driving record

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k)
• 401(k) matching
• Flexible spending account
• Professional development assistance
• Life insurance
• Employee assistance plan
• Disability insurance

About the company

Mercedes-Benz of Ontario is part of the nation’s #1 family-owned automotive group. The Fletcher Jones Automotive Group brand drives the company toward success.