Porsche Parts Advisor

The role

Parts Advisors support the Service Department and provide service to retail and wholesale customers. This role involves identifying, sourcing, and distributing automotive parts and accessories while managing inventory.

What you will do

• Assist retail, wholesale, and internal customers with identifying, selecting, and purchasing automotive parts and accessories.
• Research and verify part numbers, compatibility, availability, and pricing using manufacturer catalogs and dealership systems.
• Process parts orders, invoices, returns, and special orders accurately and efficiently.
• Coordinate with Service Advisors and Technicians to ensure parts are available to support timely vehicle repairs.
• Monitor parts availability, track backorders, and communicate order status and delivery expectations.
• Support inventory accuracy by maintaining organized stock, assisting with inventory counts, and following established procedures.
• Promote parts and accessory sales while delivering professional, knowledgeable, and responsive customer service.

Required qualifications

• Knowledge of automotive parts, components, and manufacturer parts catalogs.
• Strong customer service and communication skills.
• Excellent organizational skills, attention to detail, and ability to manage multiple priorities.
• Proficiency with dealership management systems, electronic parts catalogs, and basic computer applications.
• Ability to work collaboratively with Service, Sales, and Parts Department personnel.
• Dependable, accountable, and committed to accuracy, efficiency, and customer satisfaction.

Nice to have

• Previous automotive parts experience preferred, ideally in a dealership environment.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid vacation
• Paid sick time
• 401(k)
• 401(k) matching
• Flexible spending account
• Professional development assistance
• Life insurance
• Employee assistance plan
• Disability insurance

About the company

Porsche Long Beach is part of the nation's #1 family-owned automotive group, Fletcher Jones Automotive Group.