Sales Manager

The role

The Sales Manager leads and develops the Sales team and manages daily sales operations. This role drives dealership sales performance, profitability, and customer satisfaction.

What you will do

• Lead, coach, and develop Sales Consultants to achieve sales, profitability, and customer satisfaction objectives.
• Manage daily showroom operations including customer traffic, sales appointments, lead management, and sales team activities.
• Establish, monitor, and evaluate sales goals, forecasts, closing ratios, gross profit, and other key performance indicators.
• Structure and negotiate vehicle transactions including pricing, trade-in values, and deal approvals.
• Monitor sales activity, CRM utilization, customer follow-up, and prospecting efforts.
• Partner with dealership leadership to manage vehicle inventory and support turnover objectives.
• Resolve escalated customer concerns.
• Ensure sales activities, documentation, and transactions comply with regulations, manufacturer requirements, and dealership policies.

Required qualifications

• Previous automotive retail sales experience, including demonstrated success in a sales leadership or management role.
• Previous experience as a Finance Manager.
• Proven ability to lead, motivate, coach, and develop a high-performing sales team.
• Strong understanding of automotive sales operations, vehicle pricing, deal structuring, inventory management, and dealership profitability.
• Ability to analyze sales performance, establish goals, and implement strategies to improve results.
• Strong negotiation, decision-making, and problem-solving skills with sound business judgment.
• Excellent communication, interpersonal, and customer relationship management skills.
• Proficiency with dealership management systems, CRM platforms, and Microsoft Office applications.
• Strong organizational skills to manage competing priorities in a fast-paced retail environment.
• Commitment to professionalism, integrity, accountability, and delivering an exceptional customer experience.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid vacation
• Pack sick time
• 401(k)
• 401(k) matching
• Flexible spending account
• Professional development assistance
• Life insurance
• Employee assistance plan
• Disability insurance

About the company

Porsche Long Beach is part of the nation's #1 family-owned automotive group, Fletcher Jones Automotive Group.