Automotive Sales Consultant

The role

The Sales Consultant assists customers in finding vehicles that meet their needs. They provide an exceptional guest experience through the sales process.

What you will do

• Engage with customers and exhibit consultative selling skills while assisting them in selecting a vehicle.
• Assist customers in making an informed purchasing decision by providing detailed product information including features and specifications.
• Conduct vehicle demonstrations and test drives to showcase the unique features and benefits of different models.
• Stay up-to-date on industry trends, new vehicle models and competitive offerings to effectively communicate product advantages to customers.
• Build and maintain strong relationships with customers to ensure repeat business and referrals.
• Demonstrate proficiency in using CRM software and other sales tools to manage customer interactions and track sales progress.
• Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately.
• Assume ownership of the customer's experience by carrying out additional assignments that allow the dealership to leave a positive impression.

Required qualifications

• Valid in-state driver’s license
• Clean driving record

Nice to have

• Previous experience in a sales role preferred

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid vacation
• Paid sick time
• 401(k)
• 401(k) matching
• Flexible spending account
• Professional development assistance
• Life insurance
• Employee assistance plan
• Disability insurance

About the company

BMW of Santa Monica is part of the nation's #1 family-owned automotive group. Their mission is to deliver a world class guest experience through the pursuit of excellence.