Associate Director, Product Compliance

The role

You will be a senior individual contributor on the Product Compliance team. You will own advisory reviews for product launches, product changes, and marketing initiatives while operating AI-enabled review workflows.

What you will do

• Own individual advisory reviews end to end for product launches, product changes, and marketing initiatives
• Deliver precise regulatory interpretation that is well documented and defensible
• Operate and improve AI-enabled review workflows, automated monitoring, and compliance tooling
• Coordinate bank partner review and approval for products and consumer-facing content
• Apply consumer protection regulations to product design, disclosures, fee structures, and customer journeys
• Execute risk-tiered review processes and maintain standards libraries, templates, and precedents
• Conduct product risk assessments ahead of launch and drive gaps to resolution
• Partner with product and operations teams to investigate compliance issues and drive remediation
• Write review files for other reviewers and turn repeat questions into templates
• Mentor junior team members informally

Required qualifications

• 8+ years of experience in product compliance, compliance advisory, or regulatory risk roles within fintech, consumer lending, payments, banking, or financial services
• Deep working knowledge of consumer protection regulations for lending and payments
• Experience operating or implementing AI-enabled compliance tooling, automation, or agent-based workflows within compliance, risk, or product governance functions
• Ability to translate regulatory requirements into technology-driven review processes

Nice to have

• A daily user of AI tools in your own work

About the company

Flex is a growth-stage, NYC headquartered FinTech company building the payment layer for life's financial obligations. It offers households choice over how and when payments are made to help build positive credit history.