Senior Regional Operations Specialist

The role

You will manage all operational topics concerning Flixbus bus partners based in Spain. This includes onboarding, training, and monitoring partner performance through KPI analysis.

What you will do

• Manage all operational topics related to bus partners
• Train, support, and develop drivers of bus partners
• Conduct regular inspections of buses to meet quality standards
• Monitor and analyze KPIs to identify areas for improvement
• Ensure compliance with Flixbus procedures and protocols
• Coordinate with internal teams and external stakeholders
• Oversee the launch and continuous improvement of new lines and stops
• Conduct regular field inspections
• Lead and support cross-functional operational projects

Required qualifications

• Minimum of 6 years of experience in Operations or a dynamic daily environment
• Spanish (native/proficient speaker level)
• Highly fluent in English
• Ability to deal with different stakeholders with high social and negotiation skills
• Ability to analyze reports, draw conclusions, and provide solutions
• Trustworthiness, engagement, and flexibility
• Hands-on mentality
• Organized, independent, reliable and responsible working style
• Willing to regular travel around Spain
• Plan to obtain the Transport Manager Certification within one year

Nice to have

• Experience in the transportation industry

Benefits

• 12 free Flix vouchers
• 12 discount vouchers for friends & family
• Work from another location for up to 60 days per year
• Hybrid work model
• Access to confidential 1:1 counselling, courses, and stress management for yourself and up to four family members
• Language classes, training courses, and expert-led sessions
• Mentoring Program
• Cost covered by Flix for Transport Manager Certification

Before you apply

• Language skills will be tested

About the company

Flix offers a dynamic work environment with a tech-driven approach to making travel more accessible, sustainable, and affordable.