Director Operations & Safety (m/w/d)

The role

You will be responsible for the operational heart of FlixTrain, including operational and production planning, the control center, and operational safety. You will build the leadership team across all operational functions and report directly to the CEO.

What you will do

• Responsible for operational planning, production concepts, and shift and personnel deployment planning.
• Lead the control center to manage ongoing operations, disruption and deviation management, and personnel dispatching.
• Responsible for railway safety, regulatory compliance, and safety culture alongside the Safety Manager.
• Ensure fleet availability and fleet dispatching in cooperation with maintenance partners.
• Define service standards and operational quality, including cleanliness, cleaning, and disposal.
• Manage operational partners and subcontractors and develop uniform standards with partner EVUs.
• Define requirements for software development, automation, and digitalization of processes.
• Responsible for the operational budget and key KPIs such as reliability, safety, punctuality, cleanliness, shift staffing, and fleet availability.

Required qualifications

• Long-term professional experience in the railway environment or management consulting.
• Leadership experience in operational functions.
• Experience in building teams and structures.
• Business-fluent German.

Nice to have

• Ideally learned the trade on the railway from the ground up and subsequently developed, for example via a station in consulting towards a leadership role in the operational environment.

Benefits

• Scope for design with mandate and direct reporting line to the CEO.
• Trust-based working hours.
• Hybrid working model (three days office and two days remote per week).
• 30 days of vacation.
• Work from anywhere (up to 60 days per year from another location).
• Travel benefits: 12 free Flix vouchers + 12 discount vouchers for friends & family.
• Learning & development: language courses, training, expert sessions, and a mentoring program.
• Health and well-being offers: access to confidential individual consultations, courses, and stress management measures for you and up to four family members.

About the company

Flix focuses on making travel easy, safe, and affordable for both passengers and employees. FlixTrain is the largest private long-distance transport provider in Germany.