Senior Data Analyst - CRM (m/f/d)

The role

You will own CRM analytics and reporting across 45+ markets. You will build Power BI dashboards and deliver actionable insights on campaign performance and customer behavior.

What you will do

• Own CRM analytics and reporting across 45+ markets
• Build and maintain Power BI dashboards
• Deliver actionable insights on campaign performance and customer behavior
• Develop scalable, automated reporting solutions and ad hoc investigations
• Monitor and optimize key CRM KPIs
• Partner with CRM, data, and product teams
• Evaluate A/B tests and present recommendations to senior stakeholders

Required qualifications

• 5+ years of experience in data analytics or BI
• Proven track record of building dashboards and automated reporting solutions for non-technical stakeholders
• Strong SQL expertise (CTEs, window functions, multi-table joins) in a modern cloud data warehouse
• Advanced Power BI skills including data modeling, DAX, and best-practice dashboard design and visualization
• Solid understanding of marketing and CRM KPIs (conversion, engagement, attribution, customer lifetime value)
• Experience working cross-functionally with product, engineering, and marketing/CRM teams
• Strong data storytelling, statistical literacy (e.g., significance testing), and a structured, detail-oriented, and autonomous working style
• Proficiency in English

Nice to have

• Experience within CRM, marketing, or e-commerce environments
• Snowflake
• Braze is a plus

Benefits

• 12 free Flix vouchers + 12 discount vouchers for friends & family
• Work from another location for up to 60 days per year
• Hybrid work model
• Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members
• Language classes, training courses, and expert-led sessions
• Mentoring Program

About the company

Flix offers a dynamic work environment with a tech-driven approach to making travel more accessible, sustainable, and affordable.