Quereinstieg Zugchef:in (m/w/d) ab 01.01.2027 / Frankfurt

The role

You will work as a Zugchef to ensure safe and punctual train journeys. You will be responsible for passenger service, ticket control, and technical checks on the train.

What you will do

• Monitor the safe transport of passengers on the entire route
• Act as a contact person for passengers and provide service on board
• Control tickets and support ticket sales on the train
• Accompany shunting as well as the assembly and disassembly of the fleet
• Perform independent technical checks such as wagon technical investigations and brake tests
• Contribute to the continuous improvement of service and operational processes

Required qualifications

• Completed vocational training
• Initial professional experience in direct customer contact
• Very good German skills (min. B2)
• Reliability, sense of responsibility and stress resistance
• Willingness to travel throughout Germany and stay overnight

Nice to have

• Technical understanding
• Structured way of working
• Good time management
• Service-oriented and communicative personality
• Team spirit, sociability and solution-oriented way of working
• English skills
• Initial professional experience in the railway industry

Benefits

• 12 free Flix travel vouchers
• 12 discount vouchers for friends & family
• Fixed monthly shift plan in a permanent contract
• Free coaching & therapy sessions via OpenUp
• Paid training, internal training & mentoring programs
• Urban Sports Club (85%)
• Jobrad
• Corporate Benefits portal

Before you apply

• Medical fitness examination by a railway doctor
• Digital first interview via Teams video interview
• Personal interview in Frankfurt

About the company

Flix focuses on making travel simple, safe and inexpensive. FlixTrain provides sustainable mobility on rails.