Head of Logistics, Africa

The role

You will own the inbound supply chain for Zipline's operating and build sites in Africa. You will lead in-country logistics analysts and act as the single point of contact for the global supply chain and production team.

What you will do

• Own the inbound supply chain into operating and build sites including freight, ports, customs, and warehouses.
• Build corridor discipline including customs dossiers, HS classification catalogues, and exemption processes.
• Set two-way service-level agreements with site operations and the Deployments team.
• Drive emergency air freight towards zero using buffer stock.
• Act as the single interface to the global supply chain and production team in South San Francisco.
• Lead and develop in-country logistics analysts in Rwanda, Ghana, Nigeria and Côte d’Ivoire.
• Maintain integrity and controls regarding customs valuation, import documentation, and vendor billing reconciliation.

Required qualifications

• 10–15 years running cross-border supply chains in Africa in freight forwarding, FMCG, pharmaceutical or health logistics, telecoms, or humanitarian logistics at scale.
• Deep, hands-on customs and corridor experience in West and East Africa, including declared-value and valuation discipline.
• Experience pricing and publishing internal SLAs.
• Experience taking emergency freight out of a network.
• A strong controls mindset and firm discipline with vendors and freight forwarders.
• Strong programme and project management instincts.

About the company

Zipline is the world’s largest and most experienced drone delivery service. They operate an autonomous logistics system to deliver food, medicine and essential goods.