Senior People Partner

The role

You will partner with leaders across Ops teams to build stronger teams and coach managers. You will guide talent decisions, support learning and development, and handle employee relations to improve organizational effectiveness.

What you will do

• Guide talent decisions on hiring, performance, and promotion.
• Coach managers on performance feedback, employee development, and difficult conversations.
• Support learning and development by identifying capability gaps.
• Support employee relations by handling sensitive concerns with discretion.
• Connect the People org by working with People Operations and Recruiting.
• Reinforce culture and accountability by helping leaders set clear expectations.

Required qualifications

• 7+ years of experience in HR, People Business Partnering, or a related role supporting managers and teams in a fast-paced environment.
• A practical, solutions-oriented approach to solving organizational and people challenges.
• Strong judgment and the ability to navigate complex people situations with professionalism, objectivity, and discretion.
• Ability to build trust quickly while providing candid, thoughtful guidance to managers at all levels.
• Experience using people data and business context to inform decisions and improve team effectiveness.
• Confidence coaching managers through performance management, employee development, and difficult conversations.
• Curiosity, low ego, and a desire to continuously learn, improve, and adapt as the business evolves.
• A collaborative mindset and willingness to roll up your sleeves to help solve problems wherever they're needed.

Benefits

• Equity compensation
• Discretionary annual or performance bonuses
• Sales incentives
• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off

About the company

Zipline is the world’s largest and most experienced drone delivery service. They design, build, and operate an autonomous logistics system to deliver critical supplies like food and medicine.