Fulfillment Operations Specialist, Kaduna

The role

You will own daily fulfillment execution including customer orders, product preparation, inventory control, and quality checks. This role supports the supply chain for healthcare commodities in Nigeria.

What you will do

• Receive customer orders and coordinate with teammates to process requests.
• Prepare and package healthcare commodities for drone delivery.
• Own daily storage, stock records, forecasting inputs, requisitions, and documentation.
• Maintain operations consumables inventory.
• Perform daily quality-control checks, self-audits, and corrective actions.
• Resolve routine order, inventory, requisition, and supplier issues.
• Escalate risks affecting product quality, safety, compliance, or supply continuity.
• Own assigned fulfillment improvement projects.

Required qualifications

• Registration with the Pharmacy Council of Nigeria (PCN) and a valid practice license.
• At least one year of hands-on experience in a laboratory, manufacturing plant, hospital, or clinic.
• Full professional proficiency in spoken and written English.
• Full fluency in Hausa.
• Ability to work on-site in Pambegua, Kaduna State.
• Strong organization and attention to detail in regulated inventory handling, documentation, and customer-order processing.
• Sound judgment to act on routine issues within procedures and promptly raise risks.

Nice to have

• Bachelor of Science in Pharmacy

About the company

Zipline is the world’s largest and most experienced drone delivery service. They operate an autonomous logistics system to deliver food, medicine, and essential goods.