Flyzipline
Enterprise Partnerships Manager
South San Francisco, California, USA. Posted 3 months ago
The role
You will own the relationship with strategic restaurant partners to launch, manage, and grow partnerships. You will collaborate with internal operations and product teams to deliver results and influence the product roadmap.
What you will do
- Collaborate with partners to identify business objectives and develop aligned strategies
- Work cross-functionally to launch and expand service to partners
- Establish and track key success metrics
- Identify and solve challenges to drive continuous improvement
- Establish regular communication and lead quarterly business reviews
- Gather customer insights and analyze data to identify growth opportunities
- Report findings to guide the product roadmap
- Proactively engage with customer stakeholders to build trust
- Advocate for customer needs to drive product and service improvements
Required qualifications
- 6-10+ years of experience in partnerships, partner success, business development, or customer success
- Experience owning and growing complex, 8-figure strategic partnerships for a complex system or solution
- Proven ability to navigate ambiguity and manage highly customized or non-standard partnerships
- Demonstrated success driving cross-functional alignment and accountability across senior stakeholders
- Ability to quickly build trust through authenticity, direct communication, and strong customer empathy
- Highly organized and analytical
- Confident presenting complex solutions and influencing executive audiences
- Strong ownership mindset with a bias toward action and continuous improvement
- Intellectual curiosity and a commitment to continuous learning
Benefits
- Equity compensation
- Overtime pay
- Discretionary annual or performance bonuses
- Sales incentives
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off
About the company
Zipline is the world’s largest and most experienced drone delivery service. They operate an autonomous logistics system to deliver food, medicine, and essential goods globally.