Business Operations Manager, Supply Chain

The role

You will own a blend of advanced analytics and strategic business leadership within the supply chain function. You will turn raw data into insights and drive leadership-level projects to shape supply chain strategy, tools, and operations.

What you will do

• Design, build, and maintain interactive visual dashboards and analytical models using SQL, Python, Tableau, and Power BI
• Perform deep data extraction, transformation, and analysis across ERP, MRP, supplier, inventory, and production systems
• Lead strategic business projects and initiatives at the executive level
• Develop high-impact presentations, executive decks, and recommendation frameworks
• Drive supply chain transformation programs such as Supplier Portal implementation and EDI onboarding
• Conduct structured problem-solving and strategic analysis on complex supply chain challenges
• Partner with cross-functional teams to translate business needs into analytical requirements and strategic roadmaps
• Monitor and synthesize supply chain performance through custom KPIs and variance analysis
• Drive process improvements and automation opportunities using data analytics
• Collaborate with leadership to shape supply chain strategy and prepare materials for board/executive updates

Required qualifications

• 1-10+ years of experience in a fast-paced, high-growth environment in roles such as Managerial Consulting, Data Analytics, Business Information Systems Manager, Technical Program Manager, or supply ch
• Highly proficient in data querying and manipulation (SQL)
• Highly proficient in scripting/analysis (Python)
• Highly proficient in visualization tools (Tableau, Power BI)
• Experience creating and presenting high-quality decks, recommendations, and narratives to senior leaders
• Experience leading or contributing to strategic projects such as system implementations, process transformations, or cross-functional programs
• Ability to perform structured problem-solving, scenario modeling, and translating data into strategic recommendations
• Hands-on experience with supply chain/ERP systems and data environments

Nice to have

• Advanced degree in Supply Chain, Business Analytics, Data Science, Engineering, Mathematics, or related field
• Experience in high-tech, aerospace, robotics, or scaling manufacturing environments
• Demonstrated first-principles thinking and consulting-style rigor
• Experience in regulated/high-reliability industries with gated processes or complex stakeholder ecosystems
• Proficiency in additional tools like advanced Excel, ERP engines, or data orchestration platforms
• Familiarity with supplier collaboration tools or APIs
• Strong leadership presence with a history of influencing without authority in growth-stage companies

Benefits

• Equity compensation
• Discretionary annual or performance bonuses
• Sales incentives
• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off

About the company

Zipline is the world’s largest and most experienced drone delivery service. They operate an autonomous logistics system to deliver food, medicine, and essential goods globally.