Staff Software Engineer – Marketplace Growth

The role

You will design and build software systems to help customers discover, onboard, and become repeat users of Zipline delivery. This involves developing growth infrastructure, experimentation tooling, and attribution systems while partnering with marketing and operations teams.

What you will do

• Develop systems that drive customer acquisition, activation, referral, and retention
• Launch and iterate on growth experiments rapidly
• Optimize onboarding funnels and conversion flows
• Develop attribution systems and experimentation infrastructure
• Build referral, promo, and rewards systems
• Analyze customer behavior and funnel performance
• Improve lifecycle messaging and engagement experiences
• Partner with marketing and operations teams on customer acquisition initiatives
• Support growth campaigns tied to real-world events and local activations
• Collaborate across engineering, product, marketing, analytics, and operations teams

Required qualifications

• 10+ years of experience building customer-facing software systems
• Strong engineering fundamentals across frontend and backend systems
• Experience improving acquisition, onboarding, activation, or retention metrics
• Comfort working with data, analytics, experimentation, and attribution systems
• Strong product instincts and customer empathy
• An extreme-ownership mindset
• Curiosity about customer behavior and growth dynamics
• A bias toward action, experimentation, and rapid iteration
• Excellent collaboration and communication skills

Benefits

• Equity compensation
• Overtime pay
• Discretionary annual or performance bonuses
• Sales incentives
• Medical, dental and vision insurance
• Paid time off

About the company

Zipline is the world’s largest and most experienced drone delivery service. They operate an autonomous logistics system to deliver food, medicine, and essential goods globally.