Sales Operations Analyst Intern (Summer 2027)

The role

You will strengthen the infrastructure behind the commercial organization by working on projects to make sales data more useful and processes more scalable. You will support pipeline analysis, account and territory planning, CRM improvements, prospecting operations, and reporting.

What you will do

• Audit, standardize, and enrich CRM records to improve data quality and trust in reporting.
• Support recurring pipeline, forecast, and funnel reporting.
• Build account lists, market maps, and research briefs.
• Document and improve sales processes, including lead routing, handoffs, opportunity stages, and follow-up workflows.
• Coordinate cross-functional Sales Operations initiatives by tracking milestones, owners, risks, and next steps.
• Create practical dashboards, analysis, playbooks, and enablement materials for sales and leadership stakeholders.
• Identify repetitive work and help evaluate automation or AI-enabled ways to improve speed, consistency, and quality.

Required qualifications

• Must have completed at least two years of undergraduate degree in business, economics, analytics, marketing, operations, engineering, or a related field.
• Candidates who are currently pursuing or have completed a bachelor’s, master’s, or MBA degree are eligible.
• Strong analytical, organizational, and problem-solving skills.
• Ability to work carefully with data and details.
• Curiosity about how sales organizations operate.
• Willingness to ask questions, investigate problems, and learn new tools.
• Clear written and verbal communication skills.
• Ability to turn analysis into a concise recommendation.
• Comfort managing multiple workstreams in a fast-moving and sometimes ambiguous environment.

Nice to have

• Experience with spreadsheets, CRM systems, reporting tools, or process documentation
• HubSpot Admin experience

Benefits

• Relocation support
• Housing stipend
• Overtime pay
• Paid sick time

Before you apply

• Zipline is unable to sponsor work visas for applicants to this position.
• Candidates are limited to three (3) applications within a 30-day period.

About the company

Zipline is the world’s largest and most experienced drone delivery service. They design, build, and operate an autonomous logistics system to deliver food, medicine, and essential goods.