Commercial Strategy & Operations Intern (Summer 2027)

The role

You will support the team responsible for understanding market performance and identifying improvements. You will work with data, build analyses and reporting, and contribute to planning to help the organization move faster and identify growth opportunities.

What you will do

• Support weekly and monthly business reviews by pulling data and analyzing performance
• Build and maintain reporting on key customer, merchant, commercial, and ops metrics
• Analyze customer behavior, merchant performance, market trends, and operational data
• Help develop business cases, forecasts, and recommendations for growth and operational initiatives
• Partner with cross-functional teams to coordinate priorities and track action items
• Improve processes, templates, and operating rhythms
• Research competitors, local market dynamics, and emerging opportunities
• Prepare concise presentations and ad hoc analyses for leadership and partner teams
• Own a defined commercial strategy or operations project

Required qualifications

• Must have completed the second year of a bachelor's degree in business, economics, finance, data analytics, engineering, marketing, or a related field
• Master’s are also eligible
• Strong analytical and problem-solving skills
• Proficiency with Excel or Google Sheets
• Strong attention to detail
• Clear written and verbal communication skills
• Curiosity about how businesses grow
• A proactive, collaborative approach
• Must be able to work onsite
• Must be able to travel frequently throughout Austin, Texas, San Antonio, Texas, Houston, Texas or Phoenix, Arizona
• Requires transportation (not company provided)

Nice to have

• experience with SQL, dashboards, or other data tools
• Prior internship, campus leadership, project, or work experience involving analysis, operations, strategy, or cross-functional collaboration

Benefits

• relocation support
• housing stipend
• overtime pay
• paid sick time

Before you apply

• Zipline is unable to sponsor work visas for applicants to this position
• Candidates are limited to three (3) applications within a 30-day period

About the company

Zipline is the world’s largest and most experienced drone delivery service. They design, build, and operate an autonomous logistics system to deliver food, medicine and essential goods.