Commercial Marketplace Strategy and Operations Intern (Spring 2027)

The role

You will use data to answer questions about site performance and growth constraints. You will evaluate marketplace levers and build reports to support decisions across multiple departments.

What you will do

• Evaluate and build the playbook for marketplace levers such as pricing, promotions, partner prioritization, budget allocation, demand shaping, and customer-experience protection.
• Analyze site and cohort performance to identify where to prioritize resources or growth programs.
• Build and maintain recurring reports and dashboards.
• Support daily and weekly site-level performance readouts.
• Monitor aircraft availability, fulfillment throughput, throttling, and operational constraints.
• Partner with cross-functional teams to turn insights into action and scale what works.

Required qualifications

• Currently enrolled in a master’s degree program.
• Strong analytical and problem-solving skills.
• Experience using spreadsheets or similar tools to organize, analyze, and communicate data.
• Ability to investigate performance at different levels of detail and turn findings into clear recommendations.
• Clear, concise written and verbal communication skills.
• Comfort presenting findings to cross-functional partners.
• Collaborative, self-directed working style.
• Curiosity about marketplaces, logistics, and how technology can improve access to goods.
• Able to work full-time onsite in South San Francisco.

Benefits

• Relocation support
• Housing stipend
• Overtime pay
• Paid sick time

Before you apply

• Zipline is unable to sponsor work visas for applicants to this position.
• Candidates are limited to three (3) applications within a 30-day period.

About the company

Zipline is the world’s largest and most experienced drone delivery service. They operate an autonomous logistics system to deliver food, medicine, and essential goods.