Metro Launch Manager

The role

You will lead the strategy and execution to turn priority metro areas into successful delivery networks. You will own the metro roadmap, design entry networks, and drive the critical path through development and launch.

What you will do

• Own the multi-quarter metro roadmap and Metro Launch Plan of Record.
• Design the entry network with Network Planning and Real Estate.
• Lead metro viability assessments with various departments.
• Shape the go-to-market with central and local commercial leaders.
• Drive the metro critical path across development, construction, hiring, fleet, maintenance, flight operations, and marketplace readiness.
• Recommend which construction-ready sites come off the bench.
• Steward the pipeline-based projected network.
• Own and evolve the metro launch playbook.

Required qualifications

• 6+ years of experience in market expansion, launch, operations, logistics, marketplaces, or complex cross-functional programs.
• A record of taking ambiguous market or operating challenges from strategy through execution.
• Leadership to align senior stakeholders and make tradeoffs without formal authority.
• Commercial and product judgment backed by hands-on analysis.
• Spreadsheet fluency.
• Clear communication and a builder's instinct.
• Willingness to travel.

Nice to have

• SQL
• geospatial analysis
• scripting
• Experience with regulated operations
• Experience with infrastructure
• Experience with autonomous systems
• Experience with real estate development

About the company

Zipline is the world's largest and most experienced drone delivery service. They operate an autonomous logistics system to deliver food, medicine, and essential goods.