Supplier Quality Engineer

The role

You will own quality performance for assigned suppliers and purchased components. You will work to prevent defects, resolve supplier issues, and support new-product readiness and stable production.

What you will do

• Manage quality for assigned suppliers and drive improvement plans
• Coordinate rapid containment of supplier defects
• Lead structured investigations and verify corrective actions
• Partner with Supplier Industrialization Engineering to assess supplier capabilities
• Review process flows, PFMEAs, control plans, and inspection methods
• Define inspection criteria and recommend inspection strategies
• Participate in new-product builds, production ramps, and supplier transfers
• Conduct supplier process audits and hands-on improvement activities
• Investigate supplier-related failures with Manufacturing and Reliability teams
• Maintain records of supplier quality issues and qualification evidence

Required qualifications

• Bachelor's degree in Engineering or a related technical field, or equivalent practical experience
• 5+ years of experience in Supplier Quality, Manufacturing Quality, Supplier Industrialization, or a closely related engineering role in a complex hardware manufacturing environment
• Demonstrated success resolving supplier quality issues through containment, root-cause analysis, corrective action, and effectiveness verification
• Hands-on experience with structured problem-solving methods such as 8D, 5 Whys, and fishbone analysis
• Practical knowledge of Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), first article inspection, PFMEA, control plans, statistical process control (SPC), and measure
• Ability to interpret engineering drawings, specifications, and geometric dimensioning and tolerancing (GD&T)
• Experience assessing supplier manufacturing processes, conducting audits, and driving corrective actions with external partners
• Strong analytical and communication skills
• Ability to work independently while building productive relationships

Nice to have

• Experience in aerospace, robotics, automotive, medical devices, or other industries producing hardware with demanding reliability requirements
• Experience with electromechanical assemblies, electric motors, precision machined parts, castings, molded components, electronics, or wire harnesses
• Familiarity with ISO 9001, AS9100, or IATF 16949 quality management systems
• Experience supporting new-product introduction, supplier production ramps, or manufacturing transfers
• Proficiency with statistical analysis and quality reporting tools such as JMP, Minitab, Excel or equivalent platforms
• ASQ certification, Six Sigma certification, or demonstrated application of continuous improvement methods

Benefits

• Equity compensation
• Overtime pay
• Discretionary annual or performance bonuses
• Sales incentives
• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off

About the company

Zipline is the world’s largest and most experienced drone delivery service. They design, build, and operate an autonomous logistics system to deliver food, medicine, and essential goods.