Senior Director of Maintenance Operations, East

The role

You will own end-to-end maintenance performance across the East Region. This includes managing regional fleet readiness, maintenance systems, staffing, and compliance across multiple distribution hubs and launch sites.

What you will do

• Own Regional Maintenance Performance including financial performance, fleet asset allocations, and system uptime.
• Build, manage, and coach Heads of Maintenance at each site.
• Design and enforce regional maintenance systems including preventive and corrective programs.
• Drive reliability at scale using data and trend analysis.
• Create and execute fleet upgrade and retrofit plans.
• Maintain audit-ready compliance across all states and regulatory environments.
• Partner cross-functionally with Flight Operations, Engineering, Supply Chain, and Business Operations.
• Lead maintenance readiness for new site launches and expansions.

Required qualifications

• 10+ years leading maintenance or technical operations in aerospace, aviation, robotics, or other high-reliability hardware environments.
• Proven experience owning outcomes across multiple sites or regions.
• Strong systems thinker.
• Demonstrated ability to build leaders and hold them accountable to measurable results.
• Comfortable operating in high-tempo, ambiguous environments.
• Bachelor’s degree or equivalent experience required.
• Willingness to travel frequently across your region.

Nice to have

• Technical background in mechanical, electrical, or aerospace systems

Benefits

• Equity compensation
• Overtime pay
• Discretionary annual or performance bonuses
• Sales incentives
• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off

About the company

Zipline is the world’s largest and most experienced drone delivery service. They operate an autonomous logistics system to deliver food, medicine, and essential goods globally.