Head of Maintenance, Australia

The role

The Head of Maintenance will drive all aspects of aircraft and ground systems maintenance for Zipline in Australia. This person will lead a team of supervisors and technicians while making airworthiness decisions and acting as the CASA registered Maintenance Controller.

What you will do

• Lead daily maintenance execution and approved airworthiness determinations.
• Own workflow from asset receiving through inspection, repair, and return-to-service.
• Set maintenance schedules, shift coverage, and backlog priorities.
• Conduct maintenance planning to support airworthiness and fleet health.
• Hire, coach and lead technicians and supervisors.
• Track asset downtime, uptime, turnaround, and technician productivity.
• Enforce maintenance SOPs, safety protocols, and recordkeeping.
• Partner with engineering and compliance to resolve escalations and improve processes.
• Monitor performance KPIs.
• Act as Maintenance Controller under Zipline Australia's ReOC with CASA.

Required qualifications

• 5+ years of hands-on maintenance, fleet management, service-operations, or technical leadership experience in automotive, autonomy, aviation, or a related field.
• Experience in establishing, building and leading operational teams
• Experience leading daily execution in a safety-sensitive or regulated maintenance environment.
• Demonstrated ability to manage inspections, repairs, maintenance backlogs, and return-to-service workflows.
• Ability to earn and maintain Zipline Repairman certification for authorized safety-sensitive maintenance functions.
• Sound judgment applying approved procedures, identifying nonconformances, and escalating engineering or compliance questions.
• A record of improving system availability, turnaround, quality, or technician productivity through disciplined operating practices.
• Ability to work onsite in Lake Macquarie and the Central Coast, and flex with shift operations as site needs change.

About the company

Zipline is the world’s largest and most experienced drone delivery service. They design, build, and operate an autonomous logistics system to deliver food, medicine and essential goods.