Commercial Lines Insurance Specialist (Risk Team Support Member)

The role

This person will support commercial insurance operations by assisting licensed Risk Advisors with policy servicing and placement activities. The role involves managing client accounts, renewals, and documentation.

What you will do

• Support commercial insurance renewals and placement activities.
• Generate and process Certificates of Insurance (COIs).
• Prepare and organize documentation for underwriters and wholesalers, including quotes, endorsements, and policies.
• Assist with policy servicing, endorsements, and client account maintenance.
• Support insurance payments, billing, and premium audits.
• Coordinate with carriers, underwriters, wholesalers, and internal Risk Advisors.
• Maintain accurate client records and insurance documentation.

Required qualifications

• At least 4 years of hands-on experience in U.S. commercial Property and Casualty (P&C) insurance.
• Practical experience handling renewals and placement workflows.
• Hands-on experience generating Certificates of Insurance (COIs).
• Strong working knowledge and experience with ACORD forms used in the North American insurance industry.
• Experience handling insurance payments, billing, and audits.
• Working knowledge and experience with commercial insurance lines.
• Experience preparing and organizing insurance documentation for underwriters and/or wholesalers.
• Strong written and verbal English communication skills.
• Excellent attention to detail, organizational skills, and ability to manage multiple insurance accounts and workflows.
• Comfortable working with insurance carrier portals and digital tools.
• Ability to work remotely with meaningful overlap with U.S. Eastern Time business hours.

Nice to have

• Experience with commercial insurance coverages.
• Familiarity with insurance application management platforms such as Broker Buddha.
• Experience requesting and tracking loss runs with insurance carriers.
• Familiarity with Statements of Values (SOVs) and underwriting submissions.
• Experience using AI tools
• Previous experience improving processes, documentation, or quality assurance procedures.

Benefits

• Opportunity to work with a growing U.S. commercial insurance brokerage.
• Exposure to end-to-end commercial insurance operations, from placement and binding to ongoing servicing and renewals.
• Direct collaboration with experienced Risk Advisors and insurance professionals.
• Opportunity to develop deeper technical expertise in commercial insurance.
• A remote working environment with an international team.

Before you apply

• Process begins with a practical skills assessment prior to interviews.

About the company

Frontier is a subsidiary of Fresh Prints. Frontier helps companies grow full-time, cross-functional teams abroad by hiring and placing people into companies.