Assistant Site Automation Lead

The role

The Assistant Site Automation Lead provides operational coverage for an automated high speed grocery fulfillment system. This role serves as a bridge between partner operations, maintenance, and engineering to ensure safe and reliable system operation.

What you will do

• Monitor daytime performance and conduct health checks of robotic automation systems
• Perform Tier-1 troubleshooting and minor interventions
• Support maintenance by documenting issues and handing off complex work
• Act as the on-call technical and operational escalation point
• Make real-time decisions balancing system uptime, safety, and production needs
• Track and report reliability metrics
• Ensure a safe operating environment through routine audits
• Provide second level of escalation and step into Site Lead Position if needed
• Communicate system behaviors to engineering teams
• Train partner team members on system interaction, recoveries, and safety

Required qualifications

• Experience in robotics, automation, industrial equipment, technical field support, or similar environments
• Strong mechanical/electrical aptitude and comfort working hands-on with hardware
• Safety first mentality, adhering to OSHA guidelines
• Clear communicator
• Calm, detail-oriented decision-maker
• Comfortable using dashboards, logs, and diagnostic tools
• Reliable, self-motivated, and able to operate with a high degree of ownership
• Open availability from mid-January through mid-June

Nice to have

• Exposure to warehouse automation, robotics platforms, PLCs, or industrial systems
• Familiarity with Linux, telemetry tools, firmware process flows, or diagnostics
• Experience supporting deployments, pilots, commissioning, or on-call rotations
• Experience with tools like Slack, Jira, Excel, or digital workflow platforms
• Open schedule and on-call availability

Benefits

• Early-stage exposure to a fast-scaling robotics company
• Salary + equity
• Full medical, dental, vision, and 401(k) benefits
• Supportive, high-ownership operational culture
• Opportunities to work closely with engineering

About the company

Fulfil is redefining the grocery supply chain through advanced robotics and automation. It is backed by world-class investors and led by a seasoned team.