Galaxydigitalservices
Business Operations Manager
New York, NY. Posted a month ago
The role
The Data Center Business Operations Manager builds and improves operating frameworks, processes, and services for the business. This role develops enterprise-level standards and manages Workplace Services programs like vehicle fleet and culinary programs.
What you will do
- Design, implement, and improve enterprise-level business operations processes and workflows
- Establish consistent standards for information management, taxonomy, and documentation
- Develop scalable frameworks and playbooks for teams across departments and locations
- Identify and solve process gaps, inefficient handoffs, and inconsistencies
- Partner with Finance, Procurement, Legal, HR, and IT to translate requirements into practical processes
- Build and oversee enterprise Workplace Services programs including vehicle fleet, uniforms, and culinary programs
- Establish strategy, standards, and governance for shared operational services
- Develop enterprise playbooks for onsite Program Managers and local teams
- Establish program management standards, methodologies, and tools
- Provide coaching and guidance to regional Program Managers
Required qualifications
- 6+ years of experience in business operations, strategy and operations, program management, PMO operations, workplace operations, or a similar cross-functional role
- Experience designing and implementing scalable operating processes across multiple teams, functions, or locations
- Experience developing enterprise standards, operating procedures, governance frameworks, playbooks, taxonomies, and documentation standards
- Understanding of how business operations interact with Finance, Procurement, Legal, HR, and IT
- Experience translating corporate policies and functional requirements into practical operating processes
- Experience building or managing shared operational or Workplace Services programs
- Strong program and project management capabilities
- Experience with portfolio reporting, KPI development, dashboards, and project management platforms
- Ability to influence and create accountability across teams without direct reporting authority
- Strong analytical, organizational, and communication skills
Nice to have
- PMP or equivalent project/program management certification
Benefits
- Competitive base salary
- Discretionary bonus
- Equity incentives
- Hybrid/Flexible Working Arrangements
- Flexible Time Off (paid)
- 3% 401(k) company contribution
- Company-paid health and protective benefits
- Generous paid Parental Leave
- Competitive family planning benefits for US employees
- Free daily snacks and weekly breakfasts/lunches
- Employee Resource Groups
- Free coaching and counseling sessions through Headspace
About the company
Galaxy Digital Inc. is a global leader in digital assets and data center infrastructure. The company delivers onchain infrastructure and develops data center infrastructure to power AI and HPC workloads.