Senior Site Reliability Engineer

The role

You will own the reliability, performance, and resilience of cloud infrastructure and AI/ML workloads. You will define SLOs, lead incident response, and drive automation using AI tools.

What you will do

• Own the end-to-end reliability, performance, and resilience of cloud environments including AWS and Kubernetes
• Define, measure, and uphold SLOs across critical services
• Serve in the on-call rotation and lead incident response
• Drive deep-dive root cause analysis and review infrastructure changes
• Build and maintain monitoring, alerting, and observability systems
• Translate scaling requirements into automated infrastructure-as-code deliverables using Terraform
• Identify and implement cost-efficiency and performance gains
• Use AI tools and automation to reduce operational toil
• Build and maintain deployment and observability standards for the engineering team
• Ensure infrastructure and operations meet security and HIPAA compliance obligations

Required qualifications

• 4+ years of hands-on experience operating production cloud infrastructure at scale in an SRE, DevOps, or platform engineering role
• Deep expertise with Kubernetes and Terraform in a cloud-first environment
• Strong track record with production observability including defining SLOs, building monitoring and alerting, and leading incident response
• Strong software engineering fundamentals in Python or Go applied to infrastructure automation
• Experience driving cloud cost-efficiency and performance optimization across compute, storage, and networking
• Fluency with AI tools applied to real engineering and operations workflows, or strong motivation to build it fast

Nice to have

• AWS preferred
• Experience with Kubernetes APIs a plus
• Experience supporting AI/ML or data-intensive workloads in production is a plus
• Experience operating in a security-conscious or regulated environment (HIPAA, SOC 2) is a plus

Benefits

• Equity incentive
• Flexible PTO
• Medical/Dental/Vision plan options
• 401(k) with company match
• Flexible spending accounts
• Teladoc Health

Before you apply

• We are unable to sponsor or take over sponsorship of an employment visa at this time

About the company

Garner is on a mission to transform the U.S. healthcare system by partnering with employers to redesign how healthcare works. They use proprietary clinical metrics and AI to identify best-performing doctors and steer members to high-quality care.