Strategic Accounts VP, Jumbo Group

The role

The Strategic Accounts VP will retain and upsell jumbo employer clients with 5,000+ lives. This person will act as a strategic partner on plan design and cost trends to drive Net Revenue Retention and other KPIs.

What you will do

• Own the process to retain and upsell jumbo employer clients
• Collaborate with account managers to ensure client experience
• Act as a strategic partner on plan design, bending cost trends and driving plan performance
• Establish and manage strategic broker and client relationships
• Monitor client health and execute strategic plans to address account risks
• Work with clients to resolve strategic problems and ensure value delivery
• Collaborate with product, data, and technology teams to deliver customized reports and presentations

Required qualifications

• 10+ years of experience in a commercially-oriented account management or sales role in the employee benefits space
• Deep health plan design and benefits knowledge
• Experience advising jumbo employer clients on benefits strategy and cost performance
• Proven results of achieving retention and upsell targets year over year
• Self-starter able to work in an ambiguous, rapidly evolving, and fast-paced startup environment
• Excellent communication and presentation skills
• Problem solver in ambiguous situations
• Desire to be part of a high-performing, mission-driven team

Benefits

• Equity incentive
• Flexible PTO
• Medical/Dental/Vision plan options
• 401(k)
• Teladoc Health

About the company

Garner partners with employers to redesign healthcare by identifying best-performing doctors using proprietary clinical metrics. The company aims to transform the U.S. healthcare system to provide better care and lower costs.