Fleet Operations Manager

The role

The Fleet Operations Manager serves as a technical subject matter expert and operational leader. You will oversee fleet readiness, availability, and dual-layer health and safety for autonomous trucks.

What you will do

• Maximize vehicle availability and utilization while coordinating preventative maintenance, campaigns, and retrofits.
• Oversee commercial vehicle maintenance, upfitter equipment, and Autonomous Driving System hardware health.
• Enforce FMCSA, DOT, and safety regulations.
• Manage third-party repair shops, dealerships, and mobile service providers to hold partners accountable to SLAs.
• Lead root-cause investigations and maximize warranty recovery.
• Leverage telematics and diagnostic data to reduce cost-per-mile metrics.
• Report operational KPIs and align with procurement on spare part stocking.

Required qualifications

• 5+ years in commercial fleet operations, logistics maintenance management, medium-duty/heavy-duty truck repair operations, or advanced field hardware deployment.
• 3+ years directly managing external maintenance vendors, commercial truck dealerships, or third-party service provider networks under structured SLAs and performance scorecards.
• Practical knowledge of Class 4–8 commercial truck platforms, diesel powertrains, pneumatic/hydraulic brake systems, FMCSA/DOT regulatory compliance, and commercial upfits.
• Experience extracting and analyzing vehicle data from modern Fleet Management Systems (FMS/CMMS), telematics gateways (J1939/OBD), diagnostic trouble codes (DTCs), and reporting tools (Excel, Tableau,
• Ability to lead structured root-cause investigations (DMAIC, 5-Why, Fishbone) and document Standard Operating Procedures (SOPs).
• Bachelor’s degree in Mechanical Engineering, Automotive Technology, Supply Chain, Operations, or equivalent practical field experience.
• Valid driver’s license with a clean driving record.

Nice to have

• experience with Samsara
• Direct experience working in autonomous vehicles, advanced robotics, connected commercial fleets, or automated guided transport.
• Hands-on troubleshooting and calibration experience with perception sensor suites (cameras, LiDAR, radar, IMU/GNSS systems, compute modules).
• Formal certification or practical experience in Lean Six Sigma, Kaizen, Toyota Production System (TPS), or high-reliability depot operating frameworks.
• Familiarity with OEM service networks (e.g., Freightliner, Isuzu, International, Peterbilt) and warranty claim processing portals.
• CDL ‘A’ w/ air brake endorsement

About the company

Gatik is a leader in autonomous middle-mile logistics providing autonomous transportation-as-a-service (ATaaS). The company focuses on short-haul, B2B logistics for Fortune 500 retailers using proprietary Level 4 autonomous technology.