Service Plumbing / Technical Lead

The role

The Plumbing Technical Services Lead ensures plumbing services meet company quality standards. This person reviews completed work, provides technical guidance, and confirms ticket completeness to bridge the gap between field work and invoicing.

What you will do

• Review all plumbing service tickets including time, materials, pictures, and equipment
• Correspond with technicians to clarify technical information
• Report quality issues or concerns to management
• Complete plumbing quotes based on technician recommendations and industry standards
• Extract pull-through work from service calls and preventative maintenance visits
• Perform quality and cost control of all quoted plumbing projects
• Develop relationships with customers
• Communicate with customers regarding quoted work
• Follow up with customers on quoted plumbing work
• Work with team members to facilitate calls and manage workflow

Required qualifications

• High School diploma or GED
• Five years experience in mechanical service, mechanical field estimating, or related field
• OR Bachelor's degree in Engineering, Construction Management, or related fields and two years experience in Project Management and/or estimating, and at least two years of experience in a leadership r

Nice to have

• Plumbing or Mechanical Technical Expertise
• Field estimating experience
• Ability to multitask in a fast-paced environment
• Verbal & written communication skills
• Attention to detail and organization
• Proficiency in Microsoft Word, Excel, & Outlook

Benefits

• Competitive salary
• Company paid vacation and holidays
• Company health care, vision, & dental benefits
• 401k plan with Company match
• Company paid life insurance
• Education and training provided with monetary incentives available

About the company

G.E. Mechanical, LLC. is a full-service mechanical contractor founded in 1984. They provide HVAC, Refrigeration, Plumbing, Drain Cleaning, Environmental and Vacuum Truck Services, Emergency Underground Repairs, Septic Pumping and Lift Stations.