Lead Learning Experience Designer - U.S. (30 hours/week)

The role

You will design, develop, and contextualize high-quality learning programs for enterprise, technical, and professional audiences. You will create practical, outcome-driven learning experiences including labs, simulations, and facilitator guides. The role involves project managing subject matter experts and instructors to meet client goals and instructional standards.

What you will do

• Serve as Lead Learning Experience Designer for programs including AI, emerging technology, and technical skills
• Own the client-facing design process from requirements gathering to delivery
• Partner with sales, product, and client success teams to translate needs into learning solutions
• Design and develop instructor-led training materials like slides, labs, and assessments
• Build learning experiences using current workplace and AI tools
• Translate complex or technical concepts into structured learning experiences with SMEs
• Create and execute project and program development timelines
• Onboard and project manage resources including SMEs, instructors, and vendors
• Develop instructor enablement materials to support live classroom training
• Standardize reusable learning patterns and components with product management

Required qualifications

• 5+ years of experience in instructional design, learning experience design, curriculum design, or a related field
• Significant experience creating instructor-led training content
• Ability to design high-quality learning experiences for enterprise, professional, technical, or workplace audiences
• Experience creating practical, outcome-driven learning materials
• Experience managing clients, stakeholders, SMEs, instructors, vendors, or cross-functional partners
• Strong understanding of instructional design methodologies including Bloom’s Taxonomy, ADDIE, experiential learning, practice-based learning, and adult learning principles
• Ability to design for both technical and non-technical audiences
• Hands-on fluency with current AI tools
• Experience designing learning experiences related to AI, emerging technology, data, digital transformation, technical skills, or workplace technology adoption
• Strong working knowledge of AI concepts including generative AI, large language models, prompt engineering, machine learning, AI agents, ethical AI, and enterprise AI adoption
• Experience designing practical, hands-on learning activities
• Experience collaborating with subject matter experts

Nice to have

• Technical proficiency in AI, data science, or coding, including Python, APIs, TensorFlow, PyTorch, or similar frameworks
• Experience using GitHub or other technical collaboration tools
• Experience designing AI training labs, coding exercises, model-building workshops, or real-world AI case studies
• Familiarity with virtual machines, cloud-based labs, sandbox environments, or technical learning environments
• Experience integrating AI-driven personalization, adaptive learning, or AI-supported learner practice into course design
• Experience designing enterprise AI adoption programs, leadership AI programs, role-based AI academies, technical academies, digital transformation programs, or role-based learning journeys
• Experience creating learning experiences for tools such as ChatGPT, Claude, Gemini, Microsoft Copilot, Perplexity, NotebookLM, Midjourney, or similar platforms

About the company

Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. GA offers training in web development, data, design, business, and more.