Senior Trade Support Engineer - Asian Shift

Chicago Office. Posted 8 days ago

The role

You will be the senior technical owner of trading support during the Asian session. You will act as the intermediary between trading teams and Core Technology teams, managing incident response, troubleshooting trading applications, and automating repetitive work.

What you will do

Own Trade Support coverage for the Asian session as the senior engineer on shift
Lead incident response by triaging issues and engaging on-call Core Technology teams
Troubleshoot desktop and server trading applications
Perform deep log, process, and system analysis across Linux and Windows environments
Validate Sunday market opens, exchange session transitions, and maintenance windows
Test, deploy, and roll back releases and upgrades to Core backend applications
Deliver high-quality shift handovers to the EU team
Onboard traders and manage trading credentials
Automate recurring support tasks using scripting languages
Mentor and train Asian-shift Trade Support Engineers

Required qualifications

Bachelor’s degree in Computer Science, Information Technology, another STEM field, or equivalent professional experience
7+ years of experience supporting electronic trading systems
Experience as a senior or lead engineer on a trade support or production support desk
Proven track record of leading production incidents end-to-end in a critical, low-latency trading environment
Strong Linux expertise (process, memory, networking, and system diagnostics)
Solid Windows experience
Detailed understanding of the trade lifecycle, order types, exchange connectivity, and the FIX protocol
Familiarity with Asia-Pacific exchanges, including their session, maintenance, and holiday schedules
Proficiency in Python, PowerShell, Bash, or similar scripting languages
Solid database experience (MSSQL, MySQL, etc.)
Experience with monitoring and analytics tools (e.g., Splunk, Zabbix, Grafana)
Experience with ticketing and wiki platforms (Jira, Confluence)

Nice to have

exposure to KDB+/q

Benefits

competitive total rewards package
comprehensive benefits program

About the company

Founded in 1999, Geneva Trading is a premier global principal trading firm with strategically located offices in Chicago, Dublin, and London.