Senior Product Manager, Reagents

The role

You will own one or more reagent product lines from customer discovery and roadmap definition through launch and ongoing customer success. This role spans product management, marketing, e-commerce, commercial operations, and customer success.

What you will do

• Run customer interviews, voice-of-customer programs, and market research
• Define and own the product roadmap for assigned areas
• Write product requirements including PRDs, user stories, and success criteria
• Build and maintain a view of the competitive landscape and pricing
• Drive product launches end-to-end
• Develop positioning, value propositions, and messaging
• Set and iterate on pricing, packaging, and bundling decisions
• Own the e-commerce experience on the Reagents storefront
• Partner with foundry operations, supply chain, and shipping for order fulfillment
• Monitor stock levels, forecast demand, and partner with operations for inventory

Required qualifications

• MS or PhD in a life sciences field (e.g., biology, biochemistry, molecular or cell biology, bioengineering, synthetic biology) OR an MBA, product, or marketing degree paired with demonstrated experien
• 3–5 years of product management, product marketing, or commercial experience, ideally in life sciences tools, reagents, diagnostics, or scientific instrumentation
• Track record of owning a product or product line end-to-end
• Strong customer discovery and research instincts
• Strong quantitative and analytical skills
• Excellent written and verbal communication for a scientific audience
• High-ownership, entrepreneurial mindset
• Eligible to work in the United States

Nice to have

• Prior experience launching reagent or kit products, ideally in protein expression, enzymes, cell-free systems, or AI-driven protein screening workflows
• Hands-on experience with e-commerce platforms (e.g., Shopify), ERPs, and CRM tools (e.g., HubSpot, Salesforce)
• Working knowledge of SEO and AEO best practices
• Experience with cold-chain logistics, demand planning, or other operational aspects of a physical-product business
• Bench experience in molecular or cell biology, biochemistry, or synthetic biology
• Understanding of synthetic biology, drug discovery and development, or the broader life sciences tools market
• Strong presentation (powerpoint or gslides) and spreadsheet skills (excel or gsheets)

Benefits

• Medical, dental & vision coverage
• Health spending accounts
• Voluntary benefits
• Leave of absence policies
• Employee Assistance Program
• 401(k) program with employer contribution
• 8 paid holidays
• Full-week winter shutdown
• Unlimited Paid Time Off policy

About the company

Ginkgo is constructing, editing, and redesigning the living world in order to answer the globe’s growing challenges in health, energy, food, materials, and more. Their bioengineers make use of an in-house automated foundry for designing and building new organisms.