eBilling Analyst

The role

The eBilling Analyst will coordinate and resolve eBilling issues as part of the global eBilling and Billing teams. This role involves managing client lists, submitting invoices via BillBlast, and navigating various eBilling sites.

What you will do

• Communicate with client contacts, billing team and billing partners to coordinate the eBilling process.
• Manage client list to ensure issues are addressed and follow up internally and externally.
• Submit newly identified timekeeper rates to clients and track follow-ups.
• Work with client contacts to set up new matters for eBilling.
• Assist billing team with invoice submissions via BillBlast and ensure compliance.
• Use BillBlast to submit invoices, manage inventory and map client and matter specifications.
• Distribute client accrual requests and coordinate submission of estimates.
• Distribute adjustment or rejection notifications and coordinate resubmissions.
• Navigate functionality and submission requirements for major eBilling sites.
• Implement an organizational system to track and follow up with clients and firm contacts.

Required qualifications

• Ability to effectively communicate with all levels of personnel and work collaboratively across offices and time zones.
• Excellent attention to detail.
• Ability to work well under pressure.
• Outstanding written and verbal communication skills.
• Excellent organizational skills.
• Ability to manage competing requests and prioritize according to firm and client deadlines.
• Ability to manage an increased workload from September through December.
• Minimum of two years of legal e-billing experience.
• Strong technology skills, including MS Office Suite.

Nice to have

• University degree
• Experience working with eBillingHub or BillBlast
• Experience working with Aderant billing software

About the company

Gibson Dunn is a leading global law firm advising clients on significant transactions and disputes. The firm's work is distinguished by a unique combination of precision and vision.