Conflicts Supervisor

The role

The Conflicts Supervisor supervises the daily operations of the conflicts team and manages personnel. This person works with Analysts, Coordinators, and the Training Specialist to maintain efficiency and accuracy in conflict checks and reporting.

What you will do

• Supervise the day-to-day activities of the Conflicts Coordinators and Conflicts Analysts.
• Provide guidance to the Conflicts team and manage team dynamics.
• Oversee the conflict check process with Conflicts Coordinators.
• Provide an escalation point for the Conflicts Coordinators and Conflicts Analysts.
• Review and analyze conflict reports and escalate complex issues.
• Monitor and maintain the quality and consistency of conflicts searches and reporting standards.
• Provide clear verbal and written feedback regarding work quality deficiencies.
• Ensure internal protocols and procedures are properly followed.
• Train new hires in internal department processes, research, and Intapp.
• Train new assistants in submitting conflicts requests and navigating Intapp.

Required qualifications

• Ability to manage multiple priorities under tight deadlines.
• Strong written and verbal communication skills.
• Extensive understanding of legal conflicts concepts and related ethical rules.
• Exceptional critical thinking and analytical skills.
• Excellent decision-making skills.
• Excellent customer service skills and proficiencies.
• Comfortable working with attorneys and other legal staff.
• Comfortable in a high demand, fast paced environment.
• Flexibility regarding work hours and schedule.
• Bachelor’s degree required.
• Minimum 6 years of experience in a conflicts role.
• At least 1–2 years of supervisory or team leadership experience.

Nice to have

• JD or paralegal certification
• Familiarity with legal conflicts databases (e.g., Intapp, Dunn & Bradstreet, Aderant)

About the company

Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes.