eBilling Supervisor

The role

The eBilling Supervisor will manage the analysis and resolution of complex eBilling issues involving invoice reductions and rejections. This person will supervise a team of eight to nine direct reports and coordinate with various departments to ensure effective electronic billing processes.

What you will do

• Supervising, training, and motivating a team of eight to nine direct reports
• Organizing workflows and monitoring employee productivity
• Enhancing organizational systems to track and follow up with clients and firm contacts
• Developing solutions to limit or prevent future invoice reductions and rejections
• Tracking resubmission deadlines and coordinating with billing specialists
• Developing recommendations for appealing or challenging reduced and rejected invoices
• Liaising with Client Accounts Team, billing specialists, and client representatives
• Managing submission requirements for major eBilling sites
• Utilizing Excel functions to pull reports and manipulate LEDES files
• Completing special projects and ad-hoc requests

Required qualifications

• Minimum of five years of legal e-billing experience
• Ability to effectively communicate with all levels of personnel
• Excellent attention to detail
• Ability to work well under pressure
• Outstanding written and verbal communication skills
• Excellent organizational skills
• Ability to manage competing requests and prioritize according to firm and client deadlines
• Ability to manage an increased workload from September through December
• Ability to work overtime as needed
• Strong technology skills, including MS Office Suite

Nice to have

• College degree
• Experience working with eBillingHub or BillBlast
• Experience working with Aderant billing software

Benefits

• health care
• retirement benefits
• paid days off, including sick time, and vacation time
• parental leave
• basic life insurance
• Flexible Spending Accounts
• discretionary, performance-based bonuses

About the company

Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes.