Enterprise Collaboration Platforms Administrator

The role

The Enterprise Collaboration Platforms Administrator serves as the primary administrator for the firm's multi-platform collaboration ecosystem. This role manages platform governance and day-to-day administration for Slack Enterprise Grid, Microsoft Teams, Lark, Webex, and Zoom.

What you will do

• Own production administration of Slack Enterprise Grid, Microsoft Teams, and Lark
• Manage identity lifecycle across platforms via Entra ID
• Maintain a registry of all deployed apps, bots, and agents
• Assess and document cross-platform data flows and enforce governance boundaries
• Configure and maintain retention, legal-hold, and eDiscovery export processes
• Own Slack Enterprise Grid org configuration including workspace provisioning and policies
• Administer Slack compliance controls including message retention and DLP integrations
• Administer Microsoft Teams within the M365 environment
• Configure Teams compliance through Microsoft Purview
• Own full production administration of the Lark Admin Console for the APAC population

Required qualifications

• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Highly organized with exceptional attention to detail
• Ability to work independently while collaborating effectively with cross functional teams
• 5+ years of experience in enterprise IT administration
• At least two years administering enterprise collaboration platforms supporting environments of 500+ users
• Experience supporting multiple enterprise messaging and collaboration platforms simultaneously, such as Slack, Microsoft Teams, Lark, Zoom, and Webex
• Demonstrated experience administering Slack Enterprise Grid
• Experience administering Microsoft Teams, including the Teams Admin Center and Microsoft Purview
• Experience administering Lark, including the Lark Admin Console and the Lark Open Platform API
• Hands on experience administering Lark in a production environment
• Working knowledge of infrastructure and identity, including Microsoft Entra ID, SCIM provisioning, and attribute mapping

Nice to have

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field, or equivalent practical experience
• Experience working within a professional services, legal, or other highly regulated environment
• Slack Certified Admin or equivalent

Benefits

• health care
• retirement benefits
• paid days off, including sick time, and vacation time
• parental leave
• basic life insurance
• Flexible Spending Accounts
• discretionary, performance-based bonuses

About the company

Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes.