Senior Billing Manager

The role

The Senior Billing Manager will lead and develop a team of billing professionals. This person will manage WIP, A/R, and on-account inventories while driving process improvements and technology adoption.

What you will do

• Managing, training, motivating, and leading a team of direct reports
• Meeting with Billing Managers and Supervisors to identify problematic inventory and roadblocks
• Coordinating with the Billing Management Team to identify competencies and administer training
• Managing the WIP, A/R, and on-account inventories of assigned team partners
• Liaising with billing attorneys, secretaries, and various accounting and finance teams
• Performing ad hoc analyses of complex client accounts and matter performance metrics
• Managing complex Alternative Fee Arrangements (AFAs)
• Working collaboratively with Billing Supervisors and Managers to support billing processes
• Driving process improvement and technology adoption initiatives

Required qualifications

• Demonstrated ability to lead, develop, and retain high-performing billing teams
• Ability to exercise independent judgment and tact in resolving problems and handling confidential matters
• Strong strategic thinking skills
• Ability to manage competing requests and prioritize according to firm and client deadlines
• Advanced proficiency in data analysis and financial reporting, including Excel and billing system reporting tools
• Outstanding written and verbal communication skills
• Excellent organizational skills
• Exemplary customer service, highly motivated, team-oriented and have an ownership mentality
• Minimum of ten years of legal billing experience
• Minimum of five years in a management or senior leadership role
• Strong technology skills, including MS Office Suite
• Flexibility to work overtime and weekends

Nice to have

• College degree
• Experience managing billing operations across multiple offices or jurisdictions, including familiarity with international billing requirements
• Relevant experience working in a similar position in a law firm of 500+ lawyers or similar professional services organization
• Experience working with eBillingHub or BillBlast
• Experience working with Aderant billing software
• Demonstrated experience with process improvement, change management, or billing system implementations

Benefits

• health care
• retirement benefits
• paid days off, including sick time, and vacation time
• parental leave
• basic life insurance
• Flexible Spending Accounts
• discretionary, performance-based bonuses

About the company

Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes.