Strategic Partner Manager, EU

The role

You will own and grow important European relationships for a mobile services platform. You will drive revenue, retention, and long-term partnership value through commercial growth, customer success, and business strategy.

What you will do

• Own commercial and operational performance across a portfolio of European partners
• Build financial models for each partner including pricing, unit economics, and growth scenarios
• Work with partner Product teams on funnels, app placement, and product surfaces
• Sell and run multiple launches per partner each year
• Coordinate Implementation, Partner Marketing, Legal, Support and Connectivity to ship launches
• Develop understanding of partner business, use cases, and KPIs
• Anticipate needs and guide partners as they scale into new markets
• Act as an internal advocate for partner needs and an external advocate for Gigs
• Build trust with partner PMs, ops leads, CxOs, and founders
• Balance commercial ownership with customer success, adoption, and retention

Required qualifications

• Commercial ownership with experience carrying revenue targets, negotiating contracts, and tracking NRR, GRR, and ARR
• Ability to build and defend a financial model from scratch
• B2B2C experience managing relationships with large, complex customers serving millions of end users
• Product depth to understand how product decisions drive growth and influence partner product direction
• Experience managing multi-stakeholder relationships spanning PMs, ops leads, CFOs, and founders
• Fintech experience navigating regulatory complexity and integration depth
• Emotional intelligence and influence to build trust with C-level stakeholders
• Builder mentality with agility, creativity, and comfort with ambiguity

Nice to have

• Early consulting background followed by a move into partnerships or commercial
• Experience in telco, connectivity, or embedded finance
• AI-native working style

Benefits

• Competitive compensation
• Stock options
• Stipends for home office or work setup
• Budget for learning and development
• Free phone and international data plan

About the company

Gigs is building the operating system for mobile services, a platform that lets tech companies embed global connectivity into their products. The team consists of around 150 people across the US and Europe.