Strategic Partner Manager, US

New York, San Francisco. Posted 5 months ago

The role

You will own and grow strategic partnerships with large fintech accounts. This role involves driving revenue, retention, and long-term partnership value through commercial growth, customer success, and business strategy.

What you will do

Own, build, and expand partnerships with largest and most complex fintech accounts
Negotiate renewals and expansions
Identify new revenue streams
Ensure customers see measurable ROI from Gigs
Develop deep understanding of customers' businesses, use cases, and KPIs
Anticipate needs and surface risks to guide customers as they scale
Design and refine processes to enable growth
Partner with Go-To-Market, Marketing, Support, Implementation, and Product
Own a revenue target and negotiate commercial terms
Focus on adoption, value delivery, and retention

Required qualifications

Experience managing enterprise accounts in B2B2C environments
Experience owning relationships with large, complex customers who serve millions of end users
Experience carrying revenue targets
Experience negotiating contracts
Experience tracking metrics like NRR, GRR, and ARR
High-growth, product-led mindset
Customer-first orientation
Emotional intelligence & influence to build trust with C-level stakeholders
Collaborative approach
Curiosity & adaptability

Benefits

Competitive compensation
Stock options
Stipends for your home office or work setup
Budget for learning and development
Free phone and international data plan

About the company

Gigs is building the operating system for mobile services, a platform that lets tech companies embed global connectivity into their products. The team consists of around 150 people across the US and Europe.