Gigs
Forward Deployed Product Manager
San Francisco, New York. Posted 5 months ago
The role
You will act as a technical partner to help customers plan, coordinate, and launch integrations using the Gigs API. You will work across product, engineering, and growth functions to deliver customer implementations and advise on user flows.
What you will do
- Deliver customer implementations by scoping and delivering API integrations.
- Act as a key technical contact for customer engineering and product teams.
- Advise customers on user flow, UX/UI, and specific required endpoints.
- Own a portfolio of complex implementations using project management tools.
- Ensure alignment across Business Development, Marketing, Product, and Engineering teams.
- Identify new features to unlock use cases and work with product and engineering to build them.
- Understand commercial fundamentals to ensure successful implementation delivery.
Required qualifications
- 5+ years of experience in Implementation, Professional Services, or Product Management at a B2B or SaaS tech company.
- Experience working with high-growth, product-led technology companies.
- Experience with complex API integrations.
- Exceptional project management skills.
- Strong technical aptitude.
- Deep understanding of APIs and webhooks.
- Business acumen to onboard into complex, operationally intensive industries.
- Exceptional written and verbal communication skills.
- Ability to persuade C-level executives.
- Proactive, creative, and hands-on approach.
- Comfortable creating processes, playbooks, and assets from scratch.
- Experience with Smartsheets, Asana, Linear, or another type of project management tool.
Nice to have
- Experience in FinTech or HR
Benefits
- Competitive compensation
- Stock options
- Stipends for home office or work setup
- Budget for learning and development
- Free phone and international data plan
About the company
Gigs is building the operating system for mobile services, a platform that lets tech companies embed global connectivity into their products. The team consists of around 150 people across the US and Europe.